With complaints about ISPs reaching new heights, it seems that more people than ever are unhappy with their provider, but unsure where else to go. If this sounds like you, then you need some strategies to help you out.
Keep Records
You may not think you're getting the best service possible from your current ISP, but can you exactly say why? We do mean exactly, because vague thoughts like ?sometimes it's hard to get connected', or ?occasionally the speeds are slow' don't help you at all. What you really need are statistics ? such as when you connect, how many times you have to dial before you log on, the speed you finally connect to, and so on.
Once you've been collecting this information for a while, you'll find there are several benefits:
You can see when your ISP is least busy (which day, time of day and so on) and when you get the best performance. This helps you plan when to go online.
It's easy to compare performance over time, so you'll know for sure if |
